Family Councils:
Organizing a Family Council
Each family council is different,
according to the needs and interests of its members. As a result, there
are no hard and fast rules about organizing and running a council. However,
experience has shown that the effectiveness and ongoing success of a family
council has much to do with the initial organizing.
Where to Begin
Before starting to organize a council, contact the social worker and
the administrator of the home to enlighten them about family councils
and to enlist their support. A presentation of the idea at a staff meeting
of the nursing home would also be helpful, so that all nursing home personnel
understand and do not feel threatened by a family council being started.
Plan an initial meeting with families and friends:
- Plan a meeting to which all families and friends of the residents
of the home will be invited to determine if the families are interested
in having a council, and, if so, to begin the process of organizing.
In some cases, the nursing home is willing to send out invitations to
the families. Following up on the invitations with a personal telephone
call is very effective. Notices should also be posted in the home, because
all interested family members and friends may not be included on the
home's mailing list. or
- Get together a small group of families and friends who are already
active and involved and work with them to plan and run the introductory
meeting. This can be more time-consuming initially, but in many cases,
it will be more effective because it establishes, from the start, that
the council will be run by the families themselves, rather than the staff.
The Introductory Meeting
The introductory meeting should include:
- Presentation: An explanation of family councils, their purpose,
importance and organization. Slide or video presentations may be used
for this purpose. CANHR can provide some fact sheets for the meeting.
- Organizing: A decision on whether or not they want a council.
If the concept is explained with enthusiasm it is unlikely that they
will respond negatively. However, it is important that the principle
of self-determination is established by making it their decision.
- Selection of officers: Since the families often do not know
each other yet, most councils begin with temporary, volunteer officers,
who serve until regular elections can be held. Most councils have a chair
(or president), a vice-chair, a secretary, who will take notes during
the meetings, and a treasurer. Some councils have co-chairpersons to
share the duties.
Having co-chairs or alternating leadership is often a good idea. This
builds leadership skills and prevents the chair from being "co-opted"
by the facility and keeps the family council from becoming a "personal"
agenda, rather than a group agenda. No chairperson should serve more than
one year, unless there are no alternatives and he/she should not speak
on behalf of the group without its permission.
Staff Involvement
Members will often suggest that the staff run the council instead of,
or until, electing officers. This has proven to be unsuccessful in most
cases. A staff-run council is not a family council. In many instances
where a family council has been staff-run, interest and attendance has
steadily declined or the council has lapsed into a purely social group.
Often a staff-run council meets infrequently or is not very active because
the staff doesn't have adequate time to devote to it. In many instances,
well-meaning staff persons have agreed to run a council "temporarily"
only to find it much harder to get the family members to assume responsibility
later. By selecting temporary officers at the very first meeting, many
such problems can be avoided.
Although the facility is required to designate a staff liaison to provide
assistance and to respond to written requests from the group, this staff
person is not required to attend the meeting. In fact, staff are permitted
to attend only with the consent of the council. It is important to have
at least some time at each meeting where the family council members can
meet in private.
Structure
A decision should be made on what the basic structure of the family
council should be. Two structures are most common:
- Group structure: if the group of interested families and friends
is small, a council usually invites all families to each meeting. Planning,
decision-making, and other basic functions are carried out in these meetings.
- Committee structure: if the group is large, a steering or executive
committee is often selected to plan and make decisions that would be
difficult or time-consuming to deal with in the full council. This committee
may meet monthly, prior to the regular meeting and make reports to the
full council. One of its major tasks is to plan regular meetings and
projects to which all families are invited. The steering committee can
include all officers, sub-committee chairpersons, representatives of
each floor or wing, or a number of members elected by the whole membership.
With this type of structure, it is very important that the steering committee
make efforts to get input from other members and to keep other members
active and involved.
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