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CANHR Current Job Opening


November 16th, 2021

Job Opportunity
 Receptionist/Administrative Assistant



You can download a PDF version of this job description HERE.

Who we are:

California Advocates for Nursing Home Reform (CANHR), is a dynamic statewide nonprofit advocacy organization, dedicated to improving the choices, care, and quality of life for California’s long-term care consumers over the last 36 years. CANHR supports long-term care consumers and the legal services community through direct advocacy, community education, policy work, and litigation. CANHR is also a Legal Services Support Center, providing training, technical assistance and advocacy support to legal services programs throughout California.

Position summary:

The Receptionist/Administrative Assistant provides customer service over the phone to consumers and professionals, along with high level administrative support to a small but fast paced office. The position is hourly, 37.5 hours. Hours of operation are 9am-5pm Monday through Friday.

Duties and responsibilities include but are not limited to:

  • Manage incoming calls from consumers and professionals in need of counseling, referrals and information, properly routing them to staff, or assigning calls for follow up in CANHR’s data management system.
  • Route email consumer correspondence to appropriate staff.
  • Maintain meeting, agency activity, and staff time-off calendars.
  • Maintain Salesforce database for new contacts, publications, trainings, orders and donations.
  • Coordinate distribution of meeting notices, and prepare agendas.
  • Handle all incoming and outgoing mail.
  • Organize and maintain office filing systems including vendor files, and invoices.
  • Order and maintain office supplies.
  • Other duties as requested by supervisory staff.
  • Provide support with event registration and preparation for trainings and annual conference.

Qualifications:

  • Able to work independently with minimum supervision.
  • Ability to multi-task and prioritize work with a strong attention to detail.
  • Capable of handling multiple projects.
  • Associates degree or equivalent; Bachelors preferred.
  • At least one year of experience as Administrative Assistant or related position.
  • Able to demonstrate strong written and verbal communication skills.
  • Able to take initiative.
  • Capable of maintaining a high level of integrity and confidentiality.
  • Detail oriented, accurate and precise, and maintain accurate filing systems.
  • Demonstrate strong “team player” attitude.
  • Strong planning, organizational and written and verbal communication skills.

Technical skills:

  • Proficient with Gmail and Google Docs, PowerPoint, Excel, Word, and Mac computers.
  • Experience preferred with Salesforce or other contact/donor management systems.

Benefits:

Provides excellent benefits including medical/dental, paid holidays, vacation, sick leave and life insurance. $45K+ DOE.

To apply:

Please email a cover letter along with your resume and three references to pauline@canhr.org. No phone calls please.

CANHR is an Equal Opportunity Employer and we welcome diversity in the workplace.

Page Last Modified: November 16, 2021